Free Gift - Advanced
- Availability: In Stock - Ready To Ship
- Product Code: FREEGIFT-2
- With this product you will receive 0 cashback reward points.
Local Customers (Malaysian)
Online Banking (FPX) & Manual/E-Wallet/ATM Bank Transfer
Malaysian customers can pay us via Online e-Banking at your convenience. Your payment will be processed through our secure FPX payment partner which offers a wide range of local bank selections for you to complete your payment. Please view the list below to view exactly which banks you may use.
If you prefer doing a manual online transfer or using the ATM at the bank, you may select our "Bank Transfer" payment option and you will receive an e-mail with our bank account details to complete payment for your order. For "Bank Transfer" please e-mail us a screenshot or picture of the transfer receipt.
PayPalInternational customers can pay us via PayPal. PayPal is a well-known and widely used payment processor worldwide that accepts all major credit & debit cards while offering great buyer protection.
All payments are relayed through a secure network(HTTPS) via PayPal. All sensitive information is only processed by PayPal and not us. Shop with us knowing that your purchase is well protected. If you do not own a credit card, you can easily obtain a Visa or Master debit/prepaid card from any one of your local banks.
Shipping & Delivery
EJUICEUSAMURAH ships orders out every Monday - Saturday. Daily cut off time is 12pm. To make sure your order is shipped out the same day, please pay for your order before 12pm.
Once your order has been shipped, you will receive an e-mail from us with your tracking information and instructions on how to track your order. Alternatively, if you registered an account with us during checkout, you may log in to your account and check under Order History for the latest update & status of your order.
Local Shipping & Delivery (Malaysia)
E-Juice USA Murah ships all local orders via Pos Laju or DHL. To make sure your parcel is shipped out on the same day, please pay for your order before 12pm.
All orders will be shipped before courier's cut-off time so most delivery to West Malaysia will take 1-4 business days & East Malaysia would take 4-8 business days. However, there a times where there might be unexpected delays on courier's side whereby it may take an extra day or two to arrive. We ship every Monday-Saturday (Except Public Holidays)
Local Shipping Charges & Duration
West/Peninsular Malaysia: Flat rate of RM6 and below. Free Shipping for orders over RM150. (1-4 business days)
East/Sabah & Sarawak: Flat rate of RM15 and below. Free Shipping for orders over RM250 (4-8 business days)
International Shipping & Delivery
E-Juice USA Murah ships worldwide. Your shipping charges will be calculated accordingly during checkout on our website. You have a choice of shipping via Registered Air Mail(economical) or Express Air Mail during checkout. All shipments come with a tracking number & insurance for free. All orders will be shipped out between 12-24 hours from the time that your order was placed. Orders placed on weekends will be shipped first thing Monday.
For Registered Air Mail, the duration an order takes to arrive varies from 1-4 weeks depending on the parcels shipping destination. For a better understanding, please refer to the table below.
Chart above is generated based on our previous order statistics.
For international orders as mentioned above, we include free insurance for all orders. In rare occasions, a parcel might get misplaced or stolen during transit to its destination. This is something we have zero control on however we take full responsibility and offer a no questions asked full refund or free reshipping of your order. You may choose either one option. If your order has not arrived after 45 business days, get in touch with us and we will look into it right away. Keeping our customers happy is & will always be our number one priority. Please take note that we will not be held responsible for orders to countries that do not allow these products. That means there will not be a reship or refund for orders that encounter any custom clearance issues.
Any claims for damaged items or discrepancies (missing items, wrong items, etc.) must be submitted to our Customer Care Department within three (2) business days after delivery. You must notify our Customer Care Department by e-mail and keep the packaging and the items involved in the claim at hand (even if they are broken). We will not be responsible for, nor issue a refund, if notified after three (2) business days. In your e-mail, please include clear photos of the damaged item and packaging as well. This will help expedite the process.
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